e-Link Software Technologies Pvt. Ltd.

ELint Power® is developed for electrical distribution companies to improve their customer care operations, reduce AT & C losses and improve operational efficiency. ELint Power is web based product developed by technology & utility domain experts using MS dot net framework in C#. The database is Oracle & MS-SQL. ELint Power comprises of four service verticals. These verticals are in turn comprises of integrated suite of modules. This product is tested & certified by professional software testing organization & Indian Association of Energy Management Professionals (IAEMP). We are confident that this product will help the utility to improve their profitability.
ELint Power is developed considering the challenges in power distribution franchisee business. This product contains of electricity billing solution, theft management, complaint management, application processing, energy accounting & auditing, meter management, meter reading, cash collections etc.

Value Propositions of ELint Power

• Management Dashboard for business critical decisions
• Geographical view to monitor status of electrical network
• Tool to reduce AT & C losses
• Supports in improving operational efficiency & profitability
• Simpler options for customers to get connected with utility
• Customer utility change-over to support open access
• Monitor internal process for corrective actions
• M-B-C operations, planning & management
• Improved billing accuracy to ensure reduction in customer complaints
• Support for special drives
• Performance monitoring of the employees for incentives
• Improved algorithm to empower power theft identification
• Tool for faster restoration of electrical supply
• Integrated outage management
• Standardized navigation hence easy to operate
• Integrated Product with single source of data capture
• Service Oriented Architecture
• Integrated Web portal & customer services

This product is web based, developed using in MS dot net framework in C# on SQL server/Oracle database. The user has common home page for single sign-on in the system. The access permission to various modules in the system can be defined initially based on which user can work on different modules.

Modules

The modules of ELint Power System are mentioned below. These modules will support utility to improve their customer care operations, internal process related to customers and billing operations. This product can be integrated with utility's own legacy application or ERP application based on the requirements at various touch points i.e. inventory, accounts receivable, HR & asset management, finance, data loggers, spot billing, third party bill printing solution, customer kiosk, bill payment terminals, GIS, call centre etc